Monitoring
We connect your project to our monitoring and monitor all vital processes for the business. From this point you can be sure – no problem will not go unnoticed, and the reaction of our administrators will be instant.For all our clients, we provide access to the monitoring system. We try to anticipate the problem and solve it in advance, so constantly improve the monitoring process, because the most important thing for us – it’s trouble-free operation of your business processes.
For the control of the servers and services of our clients, we use local and remote monitoring. This allows you to more accurately monitor the status of services and maintain their performance. Remote monitoring controls not only the load but also the availability and performance of web projects. All events are remote monitoring transmits tickets Redmine, which are further processed by our specialists during the set time.Thus, all events and work visible to the customer. The reaction rate for the emergency task – to 5 minutes.The acceleration of the reaction also helps us bot written Telegram, sending alarm notification events responsible for project staff. We work in two shifts, allowing us to provide 24/7 support service.